Frequently Asked Questions
Everything you need to know about upgrading your bathroom experience.
What is the standard shipping time for Cascada Showers orders?
Most orders are processed within 1-2 business days. Depending on your location, standard shipping typically takes 3-7 business days to arrive.
Do your shower systems come with a warranty?
Yes, all Cascada Showers systems include a comprehensive 5-year manufacturer warranty covering defects in materials and craftsmanship.
What is your return policy for home fixtures?
We offer a 30-day return policy. Items must be in their original packaging and must not have been installed to qualify for a full refund.
Are your shower heads compatible with standard US plumbing?
Absolutely. All our products are designed with standard NPT 1/2" connections to ensure compatibility with most residential plumbing systems in North America.
Do you offer professional installation services?
While we do not provide direct installation, our products come with detailed instruction manuals. We recommend hiring a licensed plumber for all thermostatic and recessed ceiling installations.
What materials are used in Cascada shower sets?
Our premium shower sets are constructed from high-quality solid brass and stainless steel with multi-layer finishes to prevent corrosion and tarnishing.